Video footage that is stored by the customer on Abode servers is kept secure and encrypted and not accessible to support staff or management. Free customers have access to three days of timeline, Connect customers have access to 14-days of timeline and Secure customers have access to 90-days of timeline. Video data is only kept within the Abode system for as long as the customer's plan dictates. How does Abode handle user camera footage? What practices are in place to help ensure privacy? Others preferred to talk about their methodology in more general terms, such as SimpliSafe describing its encryption as "industry standard."ġ. Still, some were willing to share their specific encryption standards - most employ Transport Layer Security, or TLS, which is the same standard used to encrypt much of the web. The last thing they want is to provide bad guys with a precise view of what they'd be going up against were they ever to try and hack into the system. Security providers can be understandably reluctant to detail their internal practices and the ways in which they keep their systems secure. Yes, can enable either in place of optional 4-digit app PIN Yes (Editors' note: We tested this back in 2015.)Ĭurrently in the works, and will be offered to customers on an opt-in basis We are actually the only security company that does this" Customers can open or close it whenever they want, from the app. "All of our indoor cameras have a built-in privacy shutter. User video clips are encrypted and stored for 30 days, then deleted. Sensor communication with the Base Station is encrypted, as is communication from the Base Station to back-end servers. We adhere to industry standard encryption methods. "Ring is working to enable Face ID and Touch ID for iOS and will roll this feature out to users in the future." Two-factor authentication is currently rolling out to customers and will be available to all users soon Unclear - "We have an in-house team that is constantly working to ensure Ring products are secure we also work with several outside firms to perform security testing on all devices" Ring only views select video clips that you have shared publicly (such as on the Neighbors platform) or if you provide explicit consent. We also encrypt the data between Ring Doorbells and Cams using AES encryption, TLS, and SRTP (Secure Real Time Protocol) We use a combination of AES encryption (Advanced Encryption Standard) and TLS (Transport Layer Security). Yes - "Nest Secure can detect jamming attacks and will alert customers if it senses an attack" Privacy or security sensitive actions, such as viewing video and audio content generated by customer usage of Nest products, always require permission/authenticated access authorized by the device owners. "The information that passes between Nest Detect sensors and Nest Guard is encrypted at multiple levels, including encryption during transmission, additional encryption that's specific to the home the products are in and encryption between our products and the cloud" Yes - "We meet or exceed industry standards for jamming detection in residential home security systems" "We do not use the recordings for marketing purposes or analyze them in any way." Local storage of video clips is another option. Video files are encrypted and retained for 10-30 days depending on service plan, then deleted. Transport Layer Security (TLS), certificate validation, field-level encryption for information stored in databases, on-disk encryption for any stored information and multi-factor authentication Yes, supported on the ADT Control application Yes - ADT systems monitor for loss of connectivity with wireless devices and can report that to the customer Sensors employ two-way encryption when communicating with the ADT Command panelĪDT may access user footage when needed to service an issue, but only after following protocols that include notifying the customer Yes - alert sent to user and monitoring center after 30 seconds Footage is encrypted and not accessible to Abode staff or management. "For data at rest, like video storage, Abode uses AES 256 encryption"Ībode keeps your saved video data for as long as your plan dictates (3-90 days). Encryption standard for system transmissions
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